Account Deletion
How to delete your RivalMe account
You can request deletion of your RivalMe account and associated data at any time. This page explains the available methods and what happens when your account is deleted.
Delete Your Account In-App
The fastest way to delete your account is directly within the RivalMe app:
- Open the RivalMe app
- Go to your Profile tab
- Tap Settings (gear icon)
- Scroll down and tap Delete Account
- Follow the confirmation prompts
Your account will be deleted immediately upon confirmation.
Request Deletion via Email
If you cannot access the app (e.g., you no longer have the device or cannot log in), you can request account deletion by email:
Email: support@silversightllc.com
Subject: Account Deletion Request
Include: The email address associated with your RivalMe account
Email requests are typically processed within 30 days. We may contact you to verify your identity before processing the deletion.
What Gets Deleted
When your account is deleted, the following data is permanently removed:
- Your profile information (username, bio, profile photo)
- All posts, photos, and videos you uploaded
- All comments and likes you made
- Your contest participation history
- Earnings history and wallet balance
- Notification preferences and settings
Warning: Account deletion is permanent and cannot be undone. If you have unreleased earnings in your wallet, those will be forfeited. Please withdraw any available balance before deleting your account.
Data Retention
Some minimal data may be retained after account deletion as required by law or for legitimate business purposes, such as:
- Transaction records for tax and legal compliance
- Records necessary to resolve disputes or enforce our terms
- Anonymized, aggregated data that cannot identify you
For more information about how we handle your data, please review our Privacy Policy.
Questions?
If you have any questions about account deletion or your data, please contact us:
Email: support@silversightllc.com
Website: www.silversightllc.com